Hiring managers scan IT support CVs for line level, ticket volume, environment and customer experience. sausagedog leads with all four and rewrites the rest in proper service desk English.
Tailor my IT support CVFree to try. No account needed
Sound familiar?
Line level isn't clear. 1st, 2nd, 3rd line all read the same.
Tools list buries the actual user-facing experience.
Tickets, SLA and customer impact get reduced to 'fixed problems'.
75%
of CVs never reach a human
6.7s
average recruiter scan time
<30s
to tailor your CV
What sausagedog does for you
Leads with line level, environment, ticket volume
Uses real desk language: AD, Intune, O365, ITIL, SLA, escalation
Rewrites bullets around tickets, users and resolution
Adapts for the role. 1st line, 2nd line, 3rd line, desktop support, sysadmin
No corporate fluff. Every line earns its place
“Stuck on 1st line for three years. CV had been the bottleneck. Got the 2nd line role first try.”
Chris N.
2nd Line IT Support, Manchester